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A
andy_49
Participant
April 18, 2017
Question

Can't open Raw files

  • April 18, 2017
  • 3 replies
  • 379 views

I have elements 13. 

I have updated the software , but it won't let me open raw files.

Help !!!

    This topic has been closed for replies.

    3 replies

    A
    andy_49Author
    Participant
    April 18, 2017

    Many thanks for your help.

    Andy

    A
    andy_49Author
    Participant
    April 18, 2017

    Yes I have. I now got a Canon EOS 80D.

    But surely a Raw file is a Raw file ?

    Do you know if there is a plug in that will support my new camera?

    99jon
    99jon
    Legend
    April 18, 2017

    Unfortunately PSE13 can’t be updated any further. You could upgrade your software by purchasing the latest version – PSE15 – or continue using PSE13 but converting your images to Adobe raw.

    You can batch convert a whole folder of raw images into Adobe raw (DNG) and the dng files will be backward compatible with your software.

    Get the latest DNG Converter Mac  | Win

    peterl99279018
    peterl99279018
    Participant
    April 18, 2017

    I have the same problem with Elements 15. I cannot open raw-files taken with eos 77d. Older raw is ok. In the list over cameras I find eos 77D.

    99jon
    99jon
    Legend
    April 18, 2017

    Hi Andy

    You may have a new camera that came out after PSE13 was released. What make and model is it?

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