Can't open the application

3 replies
347 views
Translate

I have a MacBook Pro with OS 14.11. I downloaded Photoshop Elements and it appears in my Applications folded. When I click on the application I get a window with choices but when I click Edit, it appears that I have to re-register all over again with instal serial # etc. Why can't I open the application?

This topic is closed to new replies. Start a new post to keep the conversation going.

T

Thomas337767548aovAuthor

Participant

I solved the problem by calling Adobe 1-800-833-6687. The person I talked with was very helpful and did something that made Elements work just fine.

Translate

L

LeBurr

Participant

I have Mac Studio with OS 14.1 and with Photoshop 2024. Photoshop 2024 will open but not function. The application freezes and responds with a warning 'blip'. I have deleted Photoshop 2024 and reinstalled it but to no avail. The app also opens a screen inviting me to purchase Adobe Apps but this has taken me in circles with nothing working. Is it a problem with OS 14.1 or with Photoshop 2024. Many others seem to have the same problem. Please help.

Translate

Jeff Arola

Community Expert

Leonard,

Go to Apple>System Settings>Privacy & Security>Full Disk Access and add the Adobe Photoshop Elements Editor.app from Applications/Adobe Photoshop Elements 2024/Support Files

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.