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Participant
May 20, 2022
Question

Can't register my serial number

  • May 20, 2022
  • 1 reply
  • 137 views

When I try to enter my serial number for Elements 20222 I get a message saying "Please connect to the Internet and retry".

This topic has been closed for replies.

1 reply

Greg_S.
Community Expert
Community Expert
May 20, 2022

See this article for possible resolution.  Otherwise, try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help and Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.