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M
Martin240486449hjr
Participant
April 14, 2022
Answered

Can't see photos saved on a thumb drive from a Nikon

  • April 14, 2022
  • 2 replies
  • 171 views

Regularly used Photoshop Elements 2020 to download photos from camera saved on a thumb drive. Suddenly Monday PE could not see the thumb drive or its contents. A trial copy of PE 2021 has the same problem. The thumb drive is accessible to other programs. I just transferred an image from it to Facebook. Another copy of PE 2020 on another computer can open these images, but it is slower.

 

This topic has been closed for replies.
Correct answer Martin240486449hjr
Interesting thought. But the PE could not access the hard drive contents
either. By pursuing troubleshooting in windows 10 I eventually solved
the problem as a compatibility issue.

2 replies

Glenn 8675309
Glenn 8675309
Legend
April 14, 2022

Look on the thumb drive for any "thumbs.db" and "DS_Store" files- and delete them.  When they get wonky the display of thumbnails is affected. the DS_Store file sometimes get in the way of windows computers displaying thumbnails.

Your OS automatically creates them as needed.


Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 14, 2022

Copy the images to your hard drive and then open with Photoshop Elements.

M
Martin240486449hjrAuthorCorrect answer
Participant
April 16, 2022
Interesting thought. But the PE could not access the hard drive contents
either. By pursuing troubleshooting in windows 10 I eventually solved
the problem as a compatibility issue.
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