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richardk9330377
Participant
February 16, 2018
Question

can't uninstall pse7 x86 folder or files in windows 10

  • February 16, 2018
  • 2 replies
  • 763 views

pse7 x86 folder or files won't uninstall or delete in windows 10

    This topic has been closed for replies.

    2 replies

    richardk9330377
    Participant
    February 17, 2018

    I used uninstall in windows 10 & it left an Adobe folder in program folder (x86).  I did this because I was having a problem loading edit in pse7 after a major windows update and a suggested fix was to uninstall & reinstall pse7.  when I tried to reinstall it I got an error..

    I tried deleting the folder & I was told I didn't permission, which I tried to change several different ways to no avail.  I now want to try a

    loading pse13 & don't know if it will b able to load.

    Thanks Rich K.

    Little_Pale_Face
    Inspiring
    February 17, 2018

    Hi,

    When I uninstalled PSE 7, it left just the Plug-ins folder which I could delete. You could try restarting Windows 10 in safe mode to see if you can delete the folder.

    The load of PSE 13 should be independent of any other version. You may have a problem with the 13.1 update. Come back if you do.

    Brian

    richardk9330377
    Participant
    February 17, 2018

    Thanks Restarted in safe mode & was able to delete x86 adobe file folder.  Reinstalled pse7 OK, however when I went to open it couldn't locate exe. file.  Not sure what to do.  Looks like program is OK but won't start up.  pse icon shows on my home page. can't

    find exe. file in folder.

    Little_Pale_Face
    Inspiring
    February 17, 2018

    Hi,

    Do you use the Windows Apps In-install facility?

    Do you get any error message?

    Are you now using another version of PSE?

    Brian