Can't validate PS Elements 13 in Mac 10.14.6 Mojave
I recently did a clean install of everything in my iMac and upgraded to system 10.14.6 Mojave. (Yes, I realize I'm a bit behind the times). Since I have been unable to install or activate my Photoshop Elements 13 program which I have used on this computer for years (although with an earlier version of my OS). I have tried from the beginning several times, from scratch, and it always tells me I am not connected to the internet when I clearly AM connected. I try to get an offline validation and it tells me I need to generate a "response code" which I can't do without a "request code" but there is NOTHING anywhere that tells me how to get a "request code". I have tried everything I can come up with, and my much more computer savvy daughter has also tried to do it. We have given up. Unless there is some sort of simple answer that will make this software work I'm going to surrender and this will simply be the last Adobe product I ever try to use again. If Elements 13 simply isn't compatible with my newer system it would be nice if somewhere along the way the installation process would advise me of this rather than leading me to spend hours trying to make it work. For heavens sake don't anyone post the same instructions that have been posted a thousand times saying to get a response code unless you can also tell me how to get the required request code first. This is a horrible way to be servicing your customers.
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