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Participating Frequently
October 18, 2021
Question

Can you migrate Phohtoshop Elements from one computer to another without having to purchase new copy

  • October 18, 2021
  • 2 replies
  • 243 views

I paid for Photoshop Elements (and Premiere Elements) for my old Macbook Pro.

Is there a way to migrate the program to my new computer? (MacBook Air)

Or uninstall/unregister it on the old computer and register it on the new one?

I would pay to upgrade the version, but I'd really prefer not to buy a brand new copy.

And by the way, they say they have "chat" support, but they don't say how to access it. Any idea?

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2 replies

Legend
October 18, 2021

What is the version of Photoshop Elements you have on the old computer? Mostly brand new apps are needed on a new Mac.

Participating Frequently
October 20, 2021

My browser was preventing the Chat button from displaying due to the cookie settings for the site.

Once I figured out that, they helped me get the installation done.

Old version was 15

I had trouble installing Elements 2022 (Premiere 2022 was fine)

They remote logged in and changed some permissions.

The install was completed.