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Participant
December 12, 2017
Question

Cannot Delete a File on Hard Drive

  • December 12, 2017
  • 3 replies
  • 347 views

I just installed Elements 2018. I can delete a file but when it asks to delete it off the hard drive it tells me the file is locked. I have not had that problem in previous versions of Elements and I have no new equipment.

    This topic has been closed for replies.

    3 replies

    Participant
    December 15, 2017

    I shut the program and re-opened it and I can delete the files. Not sure what happened but it's working now.

    hammer0909
    Community Expert
    Community Expert
    December 13, 2017

    It sounds like there may be some permissions applied to the file/folder that are preventing you from deleting the file. Are you running Mac or Windows?

    Peru Bob
    Community Expert
    Community Expert
    December 12, 2017

    I've used this free application to solve a problem like that:

    IObit Unlocker,