Inspiring

Answered

Cannot get Adobe Photoshop Elements 8 to work using new hard drive with Windows 11

Forum|Forum|1 year ago
April 23, 2024
3 replies
2081 views

Hello.

Adobe Photoshop Elements 8 worked fine for me when using Windows 10. I did not want to upgrade to Windows 11 but my hard drive had to be replaced and without consulting me, the technician loaded Windows 11 on it, bummer 😞

When I installed PS Elements 8 from the CD disk and entered my serial number, it loaded a totally different version of Photoshop and wants me to pay and/or subscribe. If it's possible to install PS Elements 8 from the disk and run the version I have been using and am familiar with, please send detailed instructions.

I do not need anything more than what I paid for and hope I don't have to upgrade to a newer version or get stuck having to pay a subscription fee.

Thanks for any help.

Download and install

Correct answer lekkerder

@lekkerder

I have no idea what is the current status of the Activation Server(s) for PS Elements 8.

If they are down / permanently off - your code will no longer work.

I have no idea how to transfer the code from the old drive - it could work if Win11 has been installed over Win10 - but as long as it's the same drive.

Doing clone of the drive will most likely deactivate the code.

Thanks.

O

oldmn2

Participant

I found that Elements 8 will install and run on Windows 11 as long as you never restart the machine. As soon as you do it goes into automatic repair and can not repaire itself.
So NO it will not work on Windows 11.

BobLevine

Community Expert

First things first; this is an InDesign forum.

Secondly, nobody here can help with activation issues. You're going to need to contact Adobe support directly.

L

lekkerderAuthor

Inspiring

First things first; this is an InDesign forum.
Secondly, nobody here can help with activation issues. You're going to need to contact Adobe support directly.

By @BobLevine

Yikes! So sorry about that. I thought I was posting in a general forum for Adobe; how embarrassing. My vision changed dramatically for the worse recently and I'm waiting for new glasses to arrive. I'll try to find a way to contact Adobe about the Photoshop problem or see if I can find a forum for Photoshop. Thanks.

Robert at ID-Tasker

Legend

Unfortunately, your activation info is on the old drive - if you no longer have access to it...

L

lekkerderAuthor

Inspiring

Unfortunately, your activation info is on the old drive - if you no longer have access to it...

By @Robert at ID-Tasker

The program was loaded from a disk. Are you saying that even if someone owns software that was purchased in a box with the program on a CD, a user manual, etc., it cannot be installed on a new computer/hard drive? It was only installed once before.

if I do need activation info from the old drive, I still have that drive. Is it possible to get the activation info from the old drive?

Thanks.

Robert at ID-Tasker

Legend

@lekkerder

I have no idea what is the current status of the Activation Server(s) for PS Elements 8.

If they are down / permanently off - your code will no longer work.

I have no idea how to transfer the code from the old drive - it could work if Win11 has been installed over Win10 - but as long as it's the same drive.

Doing clone of the drive will most likely deactivate the code.

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