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Participating Frequently
April 25, 2020
Question

Cannot get slide show options screen onElemetns 2020

  • April 25, 2020
  • 2 replies
  • 396 views

New (15/04/20) Dell Inspiron running Win10. New Photoshop Elements 2020.

When I click "slide show", program defaults to a ready made show. There is no Slide show options box visible. (I have used this facility many times before on old computer and Elements 7)

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2 replies

Greg_S.
Community Expert
Community Expert
April 28, 2020

Cjwski, when you reply to this forum via email, your screenshots will not appear here.  You have to log into the forum to attach images.

(I have requested that an administrator change your screen name to remove your private email address.)

Community Manager
April 28, 2020

Hi

 

Can you please try to follow the steps mentioned here and see if it resolves your problem. https://helpx.adobe.com/elements-organizer/kb/troubleshoot-slideshow-video-playback-lavasoft-issues.html

 

Kindly let us know how it goes.

 

Regards,

Nidhi

CwjskiAuthor
Participating Frequently
April 28, 2020
Hi Nidhi,

There are three issues addressed on the page you referred me to.

Issue 1. This is for when you have two display adapters. I only have one
display adapter. it is an "Intel UHD Graphics 630 with shared graphics
memory SR 1". I have however uninstalled the device and restarted, so it
has the latest recommended driver. Slide show still does not show
options box.

Issue 3. This is for when you have lavasoft software (or Adaware). I do
not have this software or a program call "Web Companion" So nothing for
me to do.

Issue 2 addresses the problem I have. On my machine I can see  a folder
called.
*HKEY_CURRENT_USER\SOFTWARE\Adobe\ElementsOrganizer\18.0\Organizer
*instead of
*HKEY_CURRENT_USER\SOFTWARE\Adobe\ElementsOrganizer\16.0\Organizer*

I guess this is not important*
*

I am not a computer technician so please tell me exactly step by step
how **I*"**Create a string key named ‘ForceAngleGraphics’ and set its
value to 13" *A snip of the screen I am looking at is attached*.*

Regards

Colin*
*

*
*


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