I have freshly installed Windows 11 on a blank hard drive, and cannot now run my copy of Adobe Photoshop Elements 12. Installation proceeded fine, but when starting the program it prompts me to log in and activate the application, even though I entered a valid serial nubmer on install. Upon signing in using the link, nothing happens. Elements 12 is registered to my account when checking the products page of my account, but the program refuses to start. I have not been able to find any support pages that address this issue and there is nother support contact link I can find. Please assist.