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Participant
August 23, 2022
Question

Cannot validate SN PE13

  • August 23, 2022
  • 2 replies
  • 265 views

Hi,

Had to reinstall my OS and after reinstall it says Cannot process Serial Number Validation for Photoshop Elements 13, on MacOS Sierra.

It cannot see an internet connection although it is connected and the internet is working fine.

Thanks, 

Karolis.

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
August 23, 2022
hatstead
Inspiring
August 23, 2022

You need to contact Adobe directly. You can initiate a chat session here:

Adobe Photoshop Elements Learn & Support

Or by phone:

Reach us by phone (adobe.com)