Cant login on photoshop with google

Question

I open photoshop elements 2023 and want to start the editor for pictures and then it says that i have to login with my Adobe ID. So I click on the login butten and login with google (it opens the login in the browser) and say that im done and i can now close the browser window, i do that and then it just turns withe.

Greg_S. · Answer

You have to open the program with the same sign-in credentials that you used to purchase and/or install the program.  If you are still having problems with signing in, I suggest you contact Adobe Support.  This is a user-to-user forum and this is not the kind of problem we can help you with other than to point you in the right direction. You can start an online chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com.

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