Skip to main content
Participant
May 2, 2025
Question

Certain guided programmes in Elements have stopped working.

  • May 2, 2025
  • 3 replies
  • 225 views

Help please. Certain guided programmes in Elements have stopped working, in particular the peek-through overlay. I have used this multiple times in the past with no problems. I have restarted my computer and reinstalled the software.  Any help or ideas appreciated.

3 replies

Jeff Arola
Community Expert
Community Expert
May 3, 2025

I would try a reset of the Photoshop Elements Editor preferences by going to Adobe Photoshop Elements 2025 Editor>Settings>General, clicking Reset Preferences on next launch, then restart the PSE 2025 Editor.

 

Jeff Arola
Community Expert
Community Expert
May 2, 2025

What exactly is not wotking in some of the Guided effects?

 

When, for example, you have the Peek-through Overlay selected, do you see the Overlays?

 

Dawn1919Author
Participant
May 2, 2025

No. Nothing at all happens. The photograph remains unaltered. The computer seems to think it's "there" because it shows the usual before and after photos (except that they are the same) and asks if I want to save changes (except there aren't any). One of the other guided programmes which doesn't work (the one puts a frame in the picture) gives me the following message.

Peru Bob
Community Expert
Community Expert
May 2, 2025

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

Dawn1919Author
Participant
May 2, 2025

Thanks very much for this. I think this has pointed me in the right direction because all of the guided programmes which aren't working are ones which import graphics. The guided programmes which alter the original photo work fine. I hadn't thought that through before. I am on a Mac which I don't think has separate drivers. I am using the latest version of MacOS.  I am also confused because this is a new problem - it used to work fine. Now it won't work in either Elements 23 or Elements 25. 

Dawn1919Author
Participant
May 2, 2025

I am now getting this error message: