Participant

Question

Change of computer

Forum|Forum|5 years ago
April 27, 2020
2 replies
411 views

I have an old version of Photoshop elements (12), which I have used for many years. As I know change my computer I also bought the new version of Photoshop Elemenst (2020). When I import my photo files from my catalogs, all the surrounding information got lost (tags, Information text, and grades are lost.

What can I do?

Sven-Olov Roos

Organizer

This topic has been closed for replies.

Genius

When getting a new computer it is best to use Backup and Restore from the Organizer menu.

A backup will copy all files and the catalog information. So there is no need to import again on the new computer. Simply use restore.

Adobe Employee

Hi,

You need to 'convert' your PSE 12 catalog to latest version to retain all information.

You can read about catalog conversion at: https://helpx.adobe.com/in/elements-organizer/using/creating-editing-catalogs.html#use_convert_a_catalog_of_a_previous_version

Please let me know if you face any issue while converting the catalog.

Thanks!