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duncans7419637
Participant
June 11, 2017
Question

Changing sender e-mail address in Elements 7

  • June 11, 2017
  • 1 reply
  • 325 views

I've recently changed my e-mail address but when I try and share a photo in elements 7 the e-mail that is produced shows the correct, new, e-mail address but the sending address still shows my old one, how do I change it ?

    This topic has been closed for replies.

    1 reply

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    June 12, 2017

    Hi,

    Please see Elements Organizer Help | Share files and slideshows by email for how to share via email using Elements Organizer.

    Let me know in case you still face any issues.

    Thanks,

    Arshla

    D
    duncans7419637Author
    Participant
    June 12, 2017

    Arshia

    Thank you so much for replying so quickly.

    However, I'm afraid your solution isn't working for me because I do not

    have the option to select e-mail in the preferences folder. The only

    choices I have are:

    General

    Files

    Folder Location View

    Editing

    Camera or card reader

    Scanner

    Date View

    Keyword Tags and Albums

    Sharing

    Adobe Partner Services

    Thinking the obvious one would be 'sharing' I went into that and there is

    an e-mail settings drop down but the only choices in the E-mail client are

    either Windows Mail or Adobe E-mail Service but my previous e-mail address

    was a windows address and the Adobe one doesn't work

    My new e-mail account is gmail so your suggested solution sounds like it

    would do the trick but I can't get to where you are suggesting

    Can you offer more help please ?

    Thanks

    Duncan

    On Mon, Jun 12, 2017 at 5:12 AM, arshla jindal <forums_noreply@adobe.com>

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    June 13, 2017

    Since you are trying to set up gmail account for sharing via Email, following help article would provide you the  necessary information :

    Email configuration in Elements Organizer 

    Thanks,

    Arshla

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