click on download (PSE 2021), screen just blinks, no download action

I've been using the trial version of  Adobe Photoshop Elements for about two weeks and today I decided I would go ahead and purchase the software as the 2021 had just come out.  I made the purchase, received the confirmation and serial numbers.  I also deleted the trial 2020 from my computer, however, when I go the order history page and click on the download.exe for windows, the screen just "blinks".  It goes nowhere and no download starts.

So I went to the troubleshooting page and turned off ad blockers and virus protection...then restarted the computer.  I'm assuming that my computer can handle the app, as the download of the trial of 2020 posed no issues.  

I also received my receipt, so I'm guessing the payment went through.  

Does anyone know how to solve this problem?  Downloading the trial was problem free, so this is an unwelcome complication that I was not expecting.  Thanks in advance for any help.