Compatibility problem between Photoshop Elements 2022 and Sony a7iv

Question

I just upgraded my camera firmware to version 5.01 (body ILCE-7M4 Sony a7iv). That may have been a mistake! I can no longer import RAW files into Photoshop Elements 2022. The Help->Updates menu is greyed-out in PS Elements (Showing that there are not available updates).

I have tried loading the Camera RAW drivers as per https://community.adobe.com/t5/photoshop-elements-discussions/manually-install-adobe-camera-raw-acr-nicer-to-look-at/td-p/14539971 . I have followed the instructions and replaced the .8bi file with the 14.5 version and the problem will not go away. It seems that Camera raw 17.4 will not work with Photoshop Elements 2022

Everything worked fine until this "upgrade". I can still load RAW files taken before the upgrade but I can no longer load RAW files of photos taken after the upgrade.

Is there a .8bi file that can be used with Photoshop Elements and that supports the latest Sony firmware update?

Peru Bob · Accepted Answer

Try this:https://helpx.adobe.com/camera-raw/using/adobe-dng-converter.html

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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