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M
miltonw962919
Known Participant
February 8, 2020
Question

Contact sheet and Picture package options

  • February 8, 2020
  • 3 replies
  • 1375 views

I just purchased Elements 2020 and the contact sheet and picture package options are disabled. How do I get them to work?

This topic has been closed for replies.

3 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
March 28, 2020

I'm sorry i gave you the wrong location to look.

 

It should be

 

(user) Library/Preferences/Adobe/Elements/18.0/Adobe Contact Sheet II

 

and delete the

 

Adobe Contact Sheet Prefs

J
jw02145
Participant
March 28, 2020
Thanks for trying again, Jeff, but I'm not finding any Adobe subfolder in Macintosh HD/Library/Preferences ... there are several loose Adobe files in Preferences (all their filename begin "com.Adobe."), but none relating to Contact Sheet II.

I'm running Elements 2020 on Mojave ... could it be hiding somewhere else? Have been searching elsewhere on the hard drive for something answering your description, but not finding anything relating to Contact Sheet II.

Any further suggestions welcome ...
Phinny
Phinny
Legend
March 28, 2020

Click the Go menu and hold down Shift Key to access your User Library.  You may be looking in System Library.

 

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    March 27, 2020

    If you go to

     

    (user) Library\Preferences\Adobe\Plugins\Adobe Contact Sheet II PSE12\Elements

     

    and delete the

     

    Adobe Contact Sheet PSE12 Prefs

     

    hopefully you should be able to use the Contact Sheet II plugin again.

     

    To see your user Library, in the Finder Go menu press the Option key and then you should see Library listed on the Go menu.

    M
    miltonw962919Author
    Known Participant
    March 28, 2020

    I did as suggested but contact sheet still giving the same error messages. Very fustrating. Any other option? It had worked before. 

    nb. This is for Elements 2020

     

    Thanks

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    February 8, 2020

    Click on Expert.

     

    M
    miltonw962919Author
    Known Participant
    February 12, 2020

    Thank you, thank you thank you!

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