Contact Sheet error messages/can't make a contact sheet

I tried opening the Contact Sheet II app in Elements 2021 and got these two messages:

The operation could not be completed.

The file or directory could not be found.

Next message was:

Could not complete the Contact Sheet II command because of a program error.

I am using a Macbook Air, 2020, M1 and Ventura 13.3.1. (a)what do i do ??

Community Expert

Go to

Machintosh HD/Users/UserName/Library/Preferences/Adobe/Elements/19.0/Adobe Contact Sheet II

and trash the

Adobe Contact Sheet Prefs

The error you cited usually happens if the folder or files used in the Contact Sheet II have been trashed

or are no longer is the same location. and photoshop elements can't find them.

Participant

Thanks for your response, gesh, only just seeing it after two years!!

Community Manager

Hehe. No worries! At all, were you able to resolve your issue from before?

^CM

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