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Icelandic Warrior
Icelandic Warrior
Participating Frequently
February 6, 2021
Answered

Conversion failure - converting PSE 18 catalog to PSE 2021

  • February 6, 2021
  • 3 replies
  • 798 views

Hi - the conversion of my PS 15 catalog to PS 2021 is failing. 

I have ~2000 catalogued images (tagged etc) so I need to be able to convert the old catalog.

The files copy, the conversion reaches 100%, the optimization starts and then I get a 'Conversion failed' error.

I have repaired and optimized the catalog in PS 15 but this has not helped.

I checked the Adobe help web pages for help but none of the info. there is helping.

Thank for any assistance you can offer.

I an using Windows 10.

Tim

This topic has been closed for replies.
Correct answer MichelBParis

Since the message is 'Conversion failed', I wanted to try to skip the conversion phase of the converting process.

So, my first test with a big PSE15 catalog was to rename the 'thumb.5.cache'. No luck, I got the same message.

Then I converted a copy of the catalog after deleting the 'thumb.5.cache' file in the catalog folder.

Result: ok !!!

Note that the conversion is much faster, but obviously, you have to wait that the converted catalog rebuilds its cache.

So, create a renamed copy of your catalog PSE15, delete the thumbnail cache and try the conversion again. You may have to tick the checkbox to show already converted files.

3 replies

Icelandic Warrior
Icelandic WarriorAuthor
Participating Frequently
February 6, 2021

Thanks - I tried that but no improvement.

MichelBParis
MichelBParisCorrect answer
Legend
February 6, 2021

Since the message is 'Conversion failed', I wanted to try to skip the conversion phase of the converting process.

So, my first test with a big PSE15 catalog was to rename the 'thumb.5.cache'. No luck, I got the same message.

Then I converted a copy of the catalog after deleting the 'thumb.5.cache' file in the catalog folder.

Result: ok !!!

Note that the conversion is much faster, but obviously, you have to wait that the converted catalog rebuilds its cache.

So, create a renamed copy of your catalog PSE15, delete the thumbnail cache and try the conversion again. You may have to tick the checkbox to show already converted files.

    Icelandic Warrior
    Icelandic WarriorAuthor
    Participating Frequently
    February 6, 2021

    MichaelBParis - you are a Star !! 

    That resolved the problem. 

    Thank you so much.

      Greg_S.
      Community Expert
      Greg_S.Community Expert
      Community Expert
      February 6, 2021

      Try reconnecting or deleting any missing files.  Go to Find>All Missing Files and thumbnails of any missing files should show up.  Select a file and look in the Info panel to determine where the Organizer expects to find the missing file(s).  You can then determine whether you may have moved or deleted the file outside of the Organizer (which is never a good practice).  Once you have removed or reconnected all missing files, try the catalog conversion again.

        Icelandic Warrior
        Icelandic WarriorAuthor
        Participating Frequently
        February 6, 2021

        Thanks Greg_S - tried that but it did not help.

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