Crashing

Photoshop and Premiere Elements has been the worste purchase I have made in a long time. Adobe should recognize by all the unsatisfied customers that they need to fix their issues. My issue is, when I launch photoshop or video editor (premiere elements) it crashes. I was told to ensure windows was updated, it is. Uninstalled the prgram at least 20 times. Still does not work. This has been the biggest waste of money and Adobe should start refunding anyone who has purchased this horrible product.