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Daisy98A7
Participant
February 17, 2021
Question

Crashing Adobe Elements 2021 using touchscreen

  • February 17, 2021
  • 3 replies
  • 344 views

Hi, especially for photo editing I bought the Acer Spin3 laptop because of the possibility to work with te touchscreen and stylish pen. Unfortunately Adobe Elements 2021 crashes when I use the touchscreen or stylishpen. Does someone know why or whats a possibility?

 

Thanks a lot!

This topic has been closed for replies.

3 replies

N
Community Manager
NidhiSachdevaCommunity Manager
Community Manager
March 17, 2021

Hi,

 

The Photoshop Elements Update 2021.2 has been released today which will fix the issue with Tablet Pen.

 

Here are the release notes: https://helpx.adobe.com/photoshop-elements/release-note/update.html

 

Please let us know if you still face any issue.

 

Regards,

Nidhi

    N
    Community Manager
    NidhiSachdevaCommunity Manager
    Community Manager
    March 2, 2021

    Apologies for the inconvenience. We are already working on this and will provide the fix soon.

     

    Regards,

    Nidhi

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      February 17, 2021

      Please post Photoshop Elements related queries over at

      https://community.adobe.com/t5/photoshop-elements/bd-p/photoshop-elements?page=1&sort=latest_replies&filter=all

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