Skip to main content
das_twinky
Participant
February 3, 2021
Answered

Crashing when I use my Wacom tablet

  • February 3, 2021
  • 11 replies
  • 6394 views

Everything was fine before today's update.

 

Now when I put the pen to the stylus to draw, everything freezes and then crashes.  I can't do anything, the entire program is now useless.  I am unable to roll back to a previous version because my computer doesn't seem to have saved a restore point.

 

I regret downloading the update.

This topic has been closed for replies.
Correct answer BarnOwl26

ok guys -- I have managed to do a roll back!!!

 

I went here: Download Adobe Photoshop Elements | 2021, 2020  and that gave me a nearly 4Gb download file which is the installer. I let it run and then started PSE which then popped up a window telling me that I had an update. I KILLED THE PSE PROCESSES. Then re-ran PSE and before the updater could fire, I got into  EDIT / Preferences / General / Application Updates and made sure that the "NOTIFY ME" and "Enable remind me later" were checked. and Voila! I'm back on 151582 and my wacom works!!!! 

11 replies

das_twinky
Participant
February 3, 2021

I forgot to mention, I uninstalled Photoshop and reinstalled, and this didn't help.

Participating Frequently
February 3, 2021

me too... reinstalled from scratch - and the wacom  drivers and tried in administrator account ... tried and failed to roll back to the previous version with no luck!