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Participant
September 23, 2019
Question

Create Collage does not work

  • September 23, 2019
  • 2 replies
  • 380 views

I have version PSE 2019 and the Create Collage feature does not work. First of all, the interface is different. If I select Create Collage, I get a message to select at least two pictures. After selecting two or more pictures and reselecting Create Collage, I can see a message that creating collage is in process. In about 10 seconds, the Create Collage window closes and no collage is visible. No error message.

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2 replies

Medha_Sharma
Adobe Employee
Adobe Employee
September 24, 2019

Hello,

 

Please accept our sincere apologies for the inconvenience you had to face. Could you please confirm if the behaviour is the same when invoking the Photo Collage feature from within PSE and EO (i.e. you aren't able to get it working from either of the two applications)? 

 

To help us serve you better, please also share your operating system details.

 

Thanks,

Medha

 

John4xAuthor
Participant
September 24, 2019
Deleted my copy PSE 2019, reloaded from Adobe.com. Works as designed.
99jon
Legend
September 23, 2019

Try starting from Organizer. See if my video demo helps.

 

https://youtu.be/Yx0wgWSPTfE

John4xAuthor
Participant
September 23, 2019

My problem is not that I do not know how to use the Create Collage app. The app does not work on my computer.