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Participant
December 31, 2018
Question

De-registration

  • December 31, 2018
  • 1 reply
  • 459 views

I have de-activated & uninstalled Elements 10 but it still shows on "My Products".

    This topic has been closed for replies.

    1 reply

    MichelBParis
    Legend
    December 31, 2018

    Wisselstroom  wrote

    I have de-activated & uninstalled Elements 10 but it still shows on "My Products".

    That's exactly what is is expected.

    You own a license for a product.

    Activating and deactivating (now "sign in or out") means you link/unlink that license to a given computer. If you unlink the license, you still own it and it's now free to be assigned to another computer.

    Uninstalling has nothing to do with the license, it's only about the program. If you uninstall and reinstall on the same computer, you don't have to deactivate and reactivate.

    Participant
    December 31, 2018

    Thanks for that. Should have added that I wish to give the software away - what will happen when the new owner tries to register it?

    MichelBParis
    Legend
    December 31, 2018

      wrote

    Thanks for that. Should have added that I wish to give the software away - what will happen when the new owner tries to register it?

    See that other recent discussion:

    Give away Elements 11