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Participant
Aug 25, 2022 10:25 PM UTC
Question

Deactivate=ing photoshop elements on devices that no longer boot.

I am trying to deactivate photoshop elements on devices that no longer boot.   I looged into adobe.com and see the product registered, but no activated devices.   Please help.

 

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1 reply

Peru Bob
Community Expert
Community Expert
Aug 25, 2022 11:07 PM UTC

Please go to Adobe Customer Service and only ask to have your activations reset(make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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