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Participant
August 25, 2022
Question

Deactivate=ing photoshop elements on devices that no longer boot.

  • August 25, 2022
  • 1 reply
  • 97 views

I am trying to deactivate photoshop elements on devices that no longer boot.   I looged into adobe.com and see the product registered, but no activated devices.   Please help.

 

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1 reply

Peru Bob
Community Expert
Community Expert
August 25, 2022

Please go to Adobe Customer Service and only ask to have your activations reset(make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html