I have a new PC, and when opening Photoshop or Premiere Elements 15 it says that I already have my license activated on 2 PCs, I did log out from both apps on my old PC and then formated it. So now I can't activate Photoshop Elements 15 and Premiere Elements 15 on my new PC.
You have to contact Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.
Make it clear that you want to deactivate your program.
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