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Participant
October 6, 2017
Question

Deactivating Photoshop Elements 8

  • October 6, 2017
  • 3 replies
  • 770 views

I want to deactivate my Adobe Photoshop Elements 8, uninstall and move it to another computer but I cannot do the deactivation.  Any help is appreciated!

    This topic has been closed for replies.

    3 replies

    99jon
    Legend
    March 31, 2020

    Try this. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support.
    https://helpx.adobe.com/support.html

    Peru Bob
    Community Expert
    Community Expert
    October 6, 2017

    Moved to the Photoshop Elements Forum.

    sandyg61Author
    Participant
    October 6, 2017

    Just to clarify, I use the link you provided to start a chat session to reset the activations.  Will there be a problem when I try to activate it on the new computer because it is an old version?

    Peru Bob
    Community Expert
    Community Expert
    October 6, 2017

    sandyg61  wrote

      Will there be a problem when I try to activate it on the new computer because it is an old version?

    Not if Photoshop Elements will run on the new operating system.  It will run on Windows 7, but may or may not run on Windows 10.

    Peru Bob
    Community Expert
    Community Expert
    October 6, 2017

    If you can open it on the old computer, Help > Deactivate from the Editor menu.

    If you can't do that, use the chat option here and ask to only have your activations reset:

    Contact Customer Care