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Slonik2008
Participant
February 15, 2017
Question

deactivation of the product if my motherboard died

  • February 15, 2017
  • 1 reply
  • 185 views

I have installed and activated Adobe Photoshop Elements 12 on my computer. After about a week my motheboard has died. I have replaced my motherboard. I had to reactivate my copy of Windows 10. When I run my Adobe Photoshop Elements 12 it says that i have a 30 days trial version. What should i do to detach my serial from a dead motherboard and connected with the new working motherboard?

Thanks.@@

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1 reply

S
Adobe Employee
shraddhaj3923389
Adobe Employee
February 15, 2017

Hi,

Please refer to link for deactivation and activation: Activate and deactivate Adobe products  Or Click the Chat Now button at the end of the page and talk live who would resolve it ASAP.

Thanks,

Shraddha

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