Dead In The Water ...

Forum|Forum|4 years ago
August 21, 2021
2 replies
335 views

Since updating my MacBook to BigSur I'm no longer able to use Photoshop/Elements.

"The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information".

Are Adobe doing anything about this? Becuase until they do, I'm dead in the water.

macOS

This topic has been closed for replies.

Peru Bob

Community Expert

If your version of Photoshop Elements is not supported on Big Sur, you will need to udgrade to the newest version.

echo_unitAuthor

Participant

Can't upgrade the software if you can't access it, due to a dodgy update.

"The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information".

Process: Adobe Photoshop Elements 2020 [4304]
Path: /Applications/Adobe Photoshop Elements 2020/Adobe Photoshop Elements 2020.app/Contents/MacOS/Adobe Photoshop Elements 2020
Identifier: com.adobe.Elements2020
Version: 18.0 [20200105.m.139301] (18.0.0.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop Elements 2020 [4304]
User ID: 501

Date/Time: 2021-08-21 18:14:58.143 +0100
OS Version: macOS 11.5.2 (20G95)
Report Version: 12
Anonymous UUID: 524E7292-839C-8C49-0416-F95351E0C045

Sleep/Wake UUID: B7B1068A-DDD3-426F-B5D7-9444801B1BBD

Time Awake Since Boot: 16000 seconds
Time Since Wake: 6500 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x1] Library missing

Glenn 8675309

Legend

The only thing for you to do is to purchase the latest version. It is that sample. Adobe isn't going to "fix it" because there is nothing to fix. They will never ever make PSE 2020, or any earlier version compatible with big sur. The killed off support for apps that were 32 bit, or had 32 bit components- like what PSE 2020 has.