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Participant
Aug 23, 2024 5:42 PM UTC
Question

Deauthorising ghost machines

I have the Mac/PC version of Photoshop Elements 9. I have just installed it on the machine I now have and it's telling me I can't because its already installed on other machines.  Thats as maybe but how do I deauthorise computers I had some time ago? I always erase HDDs before sale so there's no way anyone else has the benefit of this

 

 

 

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6 replies

Glenn 8675309
Legend
Aug 24, 2024 10:41 AM UTC
Peru Bob
Community Expert
Community Expert
Aug 23, 2024 11:17 PM UTC

Adobe Customer Service (Support) no longer has the ability to reset activations.

The only way to deactivate is if you can open the program on the computer that you want to deactivate.



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Participant
Aug 28, 2024 3:39 PM UTC
Thanks - I'll just have to jump ship to GIMP. No way am I subscribing to
Adobe!
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davescm
Community Expert
Community Expert
Aug 28, 2024 4:04 PM UTC

'...No way am I subscribing to Adobe!...

 

Photoshop Elements is for purchase, no subscription required

https://www.adobe.com/uk/products/photoshop-elements.html

 

Dave

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davescm
Community Expert
Community Expert
Aug 23, 2024 6:24 PM UTC

Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue.

Dave

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Participant
Aug 23, 2024 6:52 PM UTC
Thanks Dave
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