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Participant
August 23, 2024
Question

Deauthorising ghost machines

  • August 23, 2024
  • 3 replies
  • 333 views

I have the Mac/PC version of Photoshop Elements 9. I have just installed it on the machine I now have and it's telling me I can't because its already installed on other machines.  Thats as maybe but how do I deauthorise computers I had some time ago? I always erase HDDs before sale so there's no way anyone else has the benefit of this

 

 

 

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3 replies

Glenn 8675309
Legend
August 24, 2024
Peru Bob
Community Expert
Community Expert
August 23, 2024

Adobe Customer Service (Support) no longer has the ability to reset activations.

The only way to deactivate is if you can open the program on the computer that you want to deactivate.



Participant
August 28, 2024
Thanks - I'll just have to jump ship to GIMP. No way am I subscribing to
Adobe!
davescm
Community Expert
Community Expert
August 28, 2024

'...No way am I subscribing to Adobe!...

 

Photoshop Elements is for purchase, no subscription required

https://www.adobe.com/uk/products/photoshop-elements.html

 

Dave

davescm
Community Expert
Community Expert
August 23, 2024

Hi , I've moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help with your issue.

Dave

Participant
August 23, 2024
Thanks Dave