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pfowle
pfowle
Participant
February 19, 2018
Question

Default Printer Cannot Be Opened

  • February 19, 2018
  • 1 reply
  • 603 views

I am using PE 2018 on  Windows 10 Home Edition.  I just installed an HP Envy 4520 printer and now I can not print from PE.  I can print from any other application including pictures using the Windows Print function.  I have completely uninstalled every HP printer including drivers/packages and the HP folder.  I've restarted my computer and the printer.  I know this is a low end printer but it's what I have to work with for the present time.

Can someone PLEASE help me determine if it's printer/computer/PE/User?  I appreciate any help.

Pam

This topic has been closed for replies.

1 reply

hatstead
hatstead
Inspiring
February 19, 2018

Have you checked on the HP web site to be sure that you have the latest driver?

PSEv.2018 may have come to market after the development of the driver initially offered to you for your new printer.

pfowle
pfowleAuthor
Participant
February 19, 2018

I went directly to the HP website to download the latest driver. Thanks for your reply.  I just backed up my catalog and will try reinstalling PSE again.  Sigh....

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