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Participant
January 22, 2022
Answered

Default Printer Settings Photoshop Elements Editor

  • January 22, 2022
  • 4 replies
  • 1628 views

I want the default tray in which my printer looks for paper to be the cassette but it is ALWAYS set to Rear Tray which is empty. I have to change it every time I print. How can I reset the default tray to be cassette?

Canon TS 6300 series printer. With all other programs it looks for paper in the cassette where the paper is.

Correct answer andy_3835

This was driving me round the bend too. I eventually found the solution online and fixed it, with Windows 7. Then I updated to Windows 10 and had to fix it all over again, and couldn't track down the solution I found the first time ... but this time I had the advantage of knowing it was a) possible, and b) buried in the printer settings somewhere. So I'm "paying it forward" by recording it here; it's easy when you know how, and here's how. (My printer is also a Canon - a Canon TS6350A, to be precise - so close enough to the OPs for rock and roll, I hope.)

  • Open Printing Preferences for your printer
  • Select the Page Setup tab
  • Hit the Print Options button
  • Check the box to "Disable the paper source setting of the application software"

You may need to do this more than once - I did, and falsely concluded the first time that it doesn't work under Windows 10 - but be of good cheer, and try again. I probably just didn't click Apply at a mission-critical point, or something. Good luck!

Andy

4 replies

andy_3835Correct answer
Participant
April 27, 2025

This was driving me round the bend too. I eventually found the solution online and fixed it, with Windows 7. Then I updated to Windows 10 and had to fix it all over again, and couldn't track down the solution I found the first time ... but this time I had the advantage of knowing it was a) possible, and b) buried in the printer settings somewhere. So I'm "paying it forward" by recording it here; it's easy when you know how, and here's how. (My printer is also a Canon - a Canon TS6350A, to be precise - so close enough to the OPs for rock and roll, I hope.)

  • Open Printing Preferences for your printer
  • Select the Page Setup tab
  • Hit the Print Options button
  • Check the box to "Disable the paper source setting of the application software"

You may need to do this more than once - I did, and falsely concluded the first time that it doesn't work under Windows 10 - but be of good cheer, and try again. I probably just didn't click Apply at a mission-critical point, or something. Good luck!

Andy

Participant
May 1, 2025
Thanks Andy
worked first time!
Had given up on solving this one!
Mike
Greg_S.
Community Expert
Community Expert
September 9, 2024

@Pim-V, I am offline without a computer. So I can't give you too many details.  However, the basic solution is to add a new printer to your computer and give it a new name.  I believe that if you select the new printer in Windows Settings and choose Properties from a right-click context menu, you can choose the default paper tray for that printer. (Each printer's software driver is different. So it is a little difficult for me to give you more precise instructions.)

Participant
October 27, 2024

@Com-Su: Thanks for your advice, but it didn't work. It is a bug in APE and needs mending (see the many other posts about problems when printing from within APE) . From within other programs I have no problems selecting the rear tray and or set that as default. But whatever you do in APE or via W11 Settings, when clicking the print-command, APE selects the rear tray. Very annoying, especially when you have to do a series of print jobs.

Participant
November 3, 2024

Absolutely.

I have my printer set to default to "cassette". I had it set to automatic- which should have then chosen the cassette for an A4 sized image. This worked for every other programme except- note- some PDFs which are also created in Adobe's format. All non-Adobe images print to the appropriate tray.

But I tried setting the cassette as the default, just as an experiment.  And it still wants to print to the rear tray (where I keep A5 btw). Every damned image I try to print from Elements has to be manually set to rear tray. Otherwise my A4 images print onto 2 A5 bits of paper!!!!

My workaround was simply not to try. I save and then print from a different programme.

This is a bug in Adobe's software. Definitely with Elements  and apparently other Adobe producs too.

Greg_S.
Community Expert
Community Expert
December 18, 2022

@mypublic1, the solution I have offered works.  I'm afraid I didn't get back to the OP to walk them through the process.  The fact that other programs may use the correct tray is irrelevant to whether my solution will work.  Elements uses the default settings for the printer.  Other programs may have other settings that are sticky for the one that is chosen in that program.

 

If Elements once worked correctly but now chooses the wrong tray, then it is worth resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

Participant
September 8, 2024

I have the same problem. Whatever I try (and I tried everything I couls think of), APE print selects the rear tray. I use W11.  I don't know how to create a new printer profile, but I will Google to find that out.

Participant
September 8, 2024

I had a look with Google. I couldn't find anything about (installing) printer profiles, only about ICC color profiles, which is not the same subject I think.

Greg_S.
Community Expert
Community Expert
January 22, 2022

You can create a new printer profile in your OS with the cassette as your default.  You can then use that new printer profile as the printer to use.

Participant
January 23, 2022

All my other apps print correctly with a default to the cassette, so it is not the printer that is wrong.

I want to know where I can set the default tray used by PE.

Participant
December 18, 2022

I have the same issue. Did you ever find a solution?