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Manjunath GR
Participant
October 28, 2021
Question

did not install properly error Code: 0x80073D05

  • October 28, 2021
  • 2 replies
  • 2616 views

please resolved it

This topic has been closed for replies.

2 replies

Participant
January 14, 2022

 How to Fix Windows Store Error 0x80073D05 issue 

If you are looking for how to Fix Windows Store Error 0x80073D05 issue then you are at the right place at the moment. This annoying error message generally appears on users’ PC screen when they try to download any app through the Microsoft Windows store.

 

Many users have reported that when they were using earlier versions of Windows, they had no such issues but, the moment they upgraded their OS to the latest one which is Win 10, they suddenly started dealing many unkind threats including this particular one. Sometimes you can solve this issue simply by restarting the PC but most the times; this method won’t work for you and you still get error message:

"

Something happened and this app couldn’t be installed. Please try again.
Error code 0x80073D05

Or

Try that again
Something went wrong

The error code is 0x80073D05, in case you need it."

 

How to Fix Windows Store Error 0x80073D05?

Solution 1- Delete Windows Store Cache

First of all, you should try clearing Windows Store Cache to fix “Error code: 0x803fb005” issue. And for this, follow the below steps:

  • Hold ‘Windows’ key and press ‘R’ at the same time.
  • Type in ‘C:\\Windows\\System32’ and press ‘Enter’ (C: drive indicates the PC’s root drive)
  • Once the System32 folder appears, find ‘WSReset.exe app’. Right-click on it and opt for ‘Run as Administrator’.
  • After that, the Windows Store window will notify you that “The cache for the Store was cleared. You can now browse the Store for apps.”

Probability is after this step, you may get another error message saying that “Windows Store cache may be damaged.” If that happens, you should rename “Windows Store Cache folder”.

  • Now, tap on ‘Win’ key + ‘R’.
  • Copy-paste ‘C:\\Users\\\\AppData\\Local\\Packages\\Microsoft.WindowsStore_8wekyb3d8bbwe\\LocalState’ and hit ‘Enter’.

Note: You need to type the letter of your PC’s root diver instead of C:. You should also replace it by your user name.

  • Once the ‘ LocalState’ folder appears, locate ‘Cache folder’ and change its name to ‘Cache.old
  • After that, on the ‘LocalState’ folder, right-click on the empty space and opt for ‘Add New -> Folder’.
  • Name it in ‘Cache’.
  • Now, close File Explorer and reboot the device.

For more details, visit 'How to Fix Windows Store Error 0x80073D05 issue'

Greg_S.
Community Expert
Community Expert
October 28, 2021

This is an Adobe user to user forum.  I have deleted your screenshot which contains your personal information and an invoice from the Microsoft Store for Elements 2020.  The error code you describe is a Microsoft error.  See this article for some potential solutions.  Otherwise, I suggest you contact Microsoft Support.