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Participant
Aug 27, 2023 1:31 PM UTC
Question

Does Elements 9 require win 32, not working on X64?

I have an older version of Element 9 (CD with serial number OK). Today I try to install it on my new Lenovo. This Lenovo has 64 bits IOS. Installation of Elements 9 does not suceed. I cannot see why? Can Elements 9 only drive when windows 32 ? Does anybody know? What about a quick fix or a simple sollution? 

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1 reply

Peru Bob
Community Expert
Community Expert
Aug 27, 2023 5:17 PM UTC

Did you try to install as an administrator?

Did you try to install in compatibility mode?

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