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Participant
November 14, 2022
Answered

Does PSE 21 support raw files from Canon R7?

  • November 14, 2022
  • 2 replies
  • 1095 views

I have PSE 21.  It doesn't seem to support raw files from Canon R7 - I'm not really keen on using workarounds or dng converters.   I have the updated version of Camera Raw.  

This topic has been closed for replies.
Correct answer Greg_S.

You have to follow the instructions from the link in Jeff's post exactly.

This requires you to copy the Camera Raw.8bi file from the

C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats folder to the

C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 19\File Formats folder.

(You may have been confused by the fact that Elements 2021 is actually version 19.)

 

If that doesn't work, then also copy all of the .dll files between the same folders. 

2 replies

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
November 23, 2022

You have to follow the instructions from the link in Jeff's post exactly.

This requires you to copy the Camera Raw.8bi file from the

C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats folder to the

C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 19\File Formats folder.

(You may have been confused by the fact that Elements 2021 is actually version 19.)

 

If that doesn't work, then also copy all of the .dll files between the same folders. 

Merry PixAuthor
Participant
November 23, 2022

Thank you SO much.  You're right, I didn't get to the correct version initially.  I just did it correctly, and it works.  I appreciate your patience.

Jeff Arola
Community Expert
Community Expert
November 14, 2022

What operating system are you using?

 

If you follow the diections here and install camera raw 14.5 or 15.0, then you should be able to open your Canon R7 files

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

Merry PixAuthor
Participant
November 16, 2022

I have the latest version of camera raw already and I'm using Windows 10.  I'll try your instructions and see whether that helps.  

 

Merry PixAuthor
Participant
November 16, 2022

Update:  Camera raw 15.0 is installed.  PSE 21 still doesn't open Canon R7 raw files.