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Participant
August 17, 2022
Question

Downloading Adobe Photoshop 15. in new computer?

  • August 17, 2022
  • 1 reply
  • 118 views

Hello! I have a problem to download Photoshop Elements in to my new computer. This is my third computer and I have deactivated the Elements from my previous computers. But the Elements says that it is been used in too many computers. Is it possible for someone in Adobe to see my active devices and delete them?

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1 reply

Greg_S.
Community Expert
Community Expert
August 17, 2022

Contact Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html

 

Be clear that all you want is to deactivate your license.  If you run into any problems ask for a supervisor.