Editor does not launch from PSE 14 Organizer

Question

After more than a year of use, the Editor suddenly does not launch anymore when I try to activate it from the Organizer. The usual message "Launching the Editor workspace" appears, but then disappears after half a minute. The Windows 10 system log shows the following error (I am using a Dutch language version, which I hope is self-evident in this case):

Naam van toepassing met fout: PhotoshopElementsOrganizer.exe, versie: 14.0.0.0, tijdstempel: 0x566554ab

Naam van module met fout: KERNELBASE.dll, versie: 10.0.15063.296, tijdstempel: 0xa0527b0c

Uitzonderingscode: 0xc06d007e

Foutmarge: 0x0000000000069e08

Id van proces met fout: 0x16b4

Starttijd van toepassing met fout: 0x01d2cdb783d9dee1

Pad naar toepassing met fout: C:\Program Files\Adobe\Elements 14 Organizer\PhotoshopElementsOrganizer.exe

Pad naar module met fout: C:\WINDOWS\System32\KERNELBASE.dll

Rapport-id: 43e46023-2c98-4e94-900b-c8cebf9620f9

When I try to start the Editor by activating the exe-file, it reports it cannot find an access point in MSVCP110.dll

Any suggestions please? (I have tried to remove the preference file, as suggested elsewhere in this forum)

Dhananjay Sati · Accepted Answer

Hi rudil,Thanks for posting in Adobe forums.I understand you are facing issue with the launch of Adobe Organizer 14.Can we try the following steps:Firstly,- Open "Control Panel"- Open "Programs & Features"- Repair the following list of programs* Microsoft Visual C++ 2012 Redistributable (x64)* Microsoft Visual C++ 2012 Redistributable (x86)* Microsoft Visual C++ 2013 Redistributable (x64)* Microsoft Visual C++ 2013 Redistributable (x86)* Microsoft Visual C++ 2015 Redistributable (x64)* Microsoft Visual C++ 2015 Redistributable (x86)- Restart your machine & check Adobe Photoshop ElementsSecondly,- Go to locationC:\Program Files (x86)\Common Files\Adobe\- Rename "SLCache" to "SLCache.old"- Go to locationC:\ProgramData\Adobe\-Rename "SLStore" to "SLStore.old"If inside C:\ you do not find "ProgramData" folder then it means it is hidden then to open it- Open "Run" command- Type %ProgramData% inside Run command- Hit "Enter"Open Adobe Elements & give it some time to open (30 seconds approx)- It should ask you to activate the product- Sign in with your Adobe ID- Enter your serial number & activate the productHope this helpsHappy EditingThanksRegardsDhananjay

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