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justk1
Participant
August 21, 2017
Answered

editor elements 15

  • August 21, 2017
  • 2 replies
  • 355 views

I am unable to open elements editor. Has been ok previously.   If I uninstall programme can I reinstall it as I have account number.  Have imported photos from card with no difficulties but have tried for last 2 days and editor will not open

    This topic has been closed for replies.
    Correct answer justk1

    this question has not been answered please offer advice

    2 replies

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    August 22, 2017

    Hi,

    Please provide the information about your OS.

    Also have you run any system updates in this while when your editor stopped working fine?

    Thanks,

    Arshla

    J
    justk1AuthorCorrect answer
    Participant
    August 21, 2017

    this question has not been answered please offer advice

    MichelBParis
    MichelBParis
    Legend
    August 21, 2017

    justk1  wrote

    this question has not been answered please offer advice

    Be patient.

    This is a user to user forum (not a chat session) and there is not necessarily one available immediately (think about time zones...)

    What I can tell is that you can always uninstall and reinstall, but you have given very little information and nobody can understand your problem without many questions:

    FAQ: What information should I provide when posting, or What do you need to know to solve my issue?

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