Editor fails to open in PSE 12

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After years of working brilliantly, I cannot access the editor suite in my PSE 12 . Catalogue is fine. Have uninstalled and reinstalled (twice). No change - no editor!

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Greg_S.Correct answer

Community Expert

What OS are you using? What happens when you try to launch the Editor? Do you see a splash screen?

Try downloading and installing the free Creative Cloud Desktop application. There is no need to subscribe to any CC program. However, it seems to have taken the place of certain licensing operations for Elements and many users of older versions have reported success with this suggestion.

Greg_S.

Correct answer

Community Expert

What OS are you using? What happens when you try to launch the Editor? Do you see a splash screen?

Try downloading and installing the free Creative Cloud Desktop application. There is no need to subscribe to any CC program. However, it seems to have taken the place of certain licensing operations for Elements and many users of older versions have reported success with this suggestion.

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newjillAuthor

Participant

Windows 10. Nothing happens, no splash screen, no anything! Will try creative cloud application.

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newjillAuthor

Participant

Worked like a charm - editor up and running. many thanks

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