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carm44
carm44
Participant
August 5, 2019
Question

Editor not working in me Elements 15

  • August 5, 2019
  • 2 replies
  • 241 views

I have elements 15.    When I select a photo  from Organiser and wish to Edit it,  the photo editor will not load, so I am unable to edit the photo

    This topic has been closed for replies.

    2 replies

    colinj97649913
    colinj97649913
    Participant
    August 10, 2019

    I had the same problem. Uninstalled/Reinstalled it a couple of times - problem still there. Then when I was going to uninstall one more time saw a little tick box that said "uninstall preferences as well?"  Ticked that and everything worked fine on the next reinstall.

    Akash Sharma
    Akash Sharma
    Legend
    August 5, 2019

    Hi Carm44,

    Sorry that Photoshop Elements 15 editor does not load as you attempt to edit an image. Let us help make it right.

    Could you please take a look at this article Troubleshoot system errors, freezes, and crashes in Photoshop Elements  and let us know if that helps?

    Thanks,

    Akash

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