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Participant
January 28, 2020
Question

Editor suddenly will not load

  • January 28, 2020
  • 1 reply
  • 177 views

Recently purchased 2020 Elements to run on my new iMac using Catalina. I used it a few times. Now the editor will not load. It tries for about 30 seconds and then stops trying. 
If I have to ,I could reinstall the program. But I don't know if I have to uninstall the old first and the reinstall or what. (Not sure how to remove and replace).

Im not very tech savvy and I'm brand new to iMac. Thanks for any help.

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1 reply

99jon
Legend
January 28, 2020

Can you launch directly from Finder. Go to:

Applications >> Adobe Photoshop Elements 2020 >> Support Files

Inside the support files folder right-click on Photoshop Elements Editor and choose Open