Elelments 2019 - can't sort Keyword list alpha or manually?

Forum|Forum|7 years ago
January 8, 2019
2 replies
1698 views

I recently updated to Elements 2019 and the Keyword Tags panel places new and existing keywords tags, cats and subcats in erratic ways. I tried to change the Preferences for Tags and Albums from all alphabetical to all manual or a mixture as suggested in the online User Guide and nothing was changed. It refused to allow me to move things around manually. As an example, in the Keyword Panel, under a "Family" category I have 2 items near the top of the list (call them 2018 A & 2018 B) and I added a new 2018 C and Elements place it down below a Jxxx keyword. There a multiple examples of this irrationality.

I find nothing in the Forums addressing this problem

sorting keyword tags

This topic has been closed for replies.

Greg_S.

Community Expert

First, I would try deleting preferences. To do this, press Shift+Ctrl+Alt immediately upon launching the Organizer. Answer yes to the dialog that asks if you want to delete settings.

Next, test whether the original problem has been solved. Also, repair and optimize the catalog again.

If you are still having problems, I would try converting the catalog from the prior version again. (Make sure you check the Show Previously Converted Catalogs box.)

If none of this works, hopefully, one of the forum moderators can escalate the corrupt catalog issue for you. The Adobe staff also view forum posts frequently. I will do what I can to flag someone's attention.

H

henryfAuthor

Inspiring

Thanks for your suggestions Greg. I tried your latest with no success. I guess this ends this string.

I do hope the Adobe staff will help with this. I find it surprising that an organization like Adobe has no direct contact to solve such problems with their software. I have defective software and I have to hope one of their staff will see this post and get back to me.

Greg_S.

Community Expert

It's all working as expected for me. Can you give us a screen shot of your preferences dialog and of the hierarchy that is giving you a problem. If you have a preference set to manual, a new tag will be placed at the end of the list. You can then move it by click and drag to the desired position.

H

henryfAuthor

Inspiring

Thanks for the response but mine doesn't work completely. Below are screen shots of Preferences and part of my keyword panel.

The highlighted file, Jackson Birthday No. 5, can be moved up anywhere up to 0 Misc events but above that it is blocked. Jackson Birthday No. 6 can be relocated up the section all the way to the 'top' of the Cat. Moving Jackson Birthday No. 6 down below 0 Misc Events, it only can be dropped as a Subcat. I can change that Subcat to a Cat but it will only appear below the 0 Misc events. It is as if there is some sort of 'barrier' between 0 Misc events and Jackson Print.

If I reset Preferences to Alphabetical, the relocated Jackson Birthday No. 6 will relocate but only below the 0 Misc events 'barrier'.

The same kind of 'barriers' seem to exist in most of my other Cats. I'm wondering if there is something leftover from Cats or Subcats that may have been created in an earlier version of PSE. I'm now using 2019 and prior versions were 14 and 10. I did convert the full catalog with each update.

Sorry for running on but I've not been able to figure out what's up. Any thoughts?

Greg_S.

Community Expert

This is very odd. All I can suggest is to do a catalog repair and optimize in the Catalog Manager. I have no idea whether it will have any effect, but it can't hurt.

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