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archiep
Participant
December 23, 2024
Question

Element 2018

  • December 23, 2024
  • 1 reply
  • 82 views

I have Element 2018, old PC got zapped. Now element cd wont reload, I put in the redemption code but wont give me a serial number to complete. About fed up with Adobe, any ideas how I can reload?

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1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
December 23, 2024

You only use a redemption code once.  That gives you your serial number which you will find on the products page of your Adobe account.  Elements 2018 will be listed there as Version 16.0.  It will also have a download link.

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