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M
maria27842841ekn9
Participant
January 7, 2023
Question

elements 10 2011 serial number invalid

  • January 7, 2023
  • 1 reply
  • 136 views

i have an problem with installing my element 10 from 2011, it says that serial number is invalid so do i need to buy another one or i can fix this somehow? thanx

 

 

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1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
January 7, 2023

Hi Maria.  If you are using Windows, try downloading and installing the free Creative Cloud Desktop application.  You do not need to subscribe to any software.  However, it appears to be necessary to validate the license on older versions of Elements.  I can't guarantee that this will work, but it is worth trying and a number of users have reported success with this suggestion.

 

Elements 11 will not work on any recent version of the Mac OS.

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