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michaels90448221
Participant
September 2, 2017
Question

Elements 10, menu entries are lost, just some symbols are shown

  • September 2, 2017
  • 2 replies
  • 280 views

If I start Ements 10 it shows me the normal screen but if I click on the top menu item (e.g. File) the entries (text) are lost and just some symbole (e.g. folder) are shown.

I've already uninstalled Elements and installed it again but the menu entries are still lost.

Any ideas?

Kind regards

Michael

This topic has been closed for replies.

2 replies

richardv78815979
Participant
September 2, 2017

I have the same problem with Element 9 !

MichelBParis
Legend
September 2, 2017

michaels90448221  wrote

If I start Ements 10 it shows me the normal screen but if I click on the top menu item (e.g. File) the entries (text) are lost and just some symbole (e.g. folder) are shown.

I've already uninstalled Elements and installed it again but the menu entries are still lost.

Any ideas?

Kind regards

Michael

Are you in Windows 10 Creator and did you update recently?

That looks like the bug in that Windows update:

https://support.microsoft.com/en-us/help/4038303/fonts-installed-by-using-install-as-shortcut-are-missing-after-a-syste

Many other posts, like this one:

https://forums.adobe.com/thread/2376462