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ksparky911
Participant
February 22, 2019
Answered

Elements 10 suddenly not allowing Text

  • February 22, 2019
  • 1 reply
  • 601 views

On Friday I was editing photos just fine. When I went to do another batch Monday, all of a sudden I could no longer add text to photos. No matter how big, small, font, text color, I can't get text to show up on my photos. It shows as a layer, but not on the actual photo. And it no longer shows the blinking cursor in the text box. Has anyone else had this issue?

I've spent my entire day trying to figure this out, and over three hours on chat only to be told they can't help me. I'm frustrated and irritated because I've wasted an entire day I could have been doing something else, like finding a new product to use. Please help...

This topic has been closed for replies.
Correct answer Medha_Sharma

Hello,

Please try clearing the preferences once.

You can do so by the following 2 ways:

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
  • Go to Edit > Preferences > General (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

Let me know if this works for you.

Thanks,

Medha

1 reply

Medha_Sharma
Adobe Employee
Medha_SharmaCorrect answer
Adobe Employee
February 22, 2019

Hello,

Please try clearing the preferences once.

You can do so by the following 2 ways:

  • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
  • Go to Edit > Preferences > General (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

Let me know if this works for you.

Thanks,

Medha

    K
    ksparky911Author
    Participant
    February 22, 2019

    The first one worked! After I also tried the second, because apparently I wasn't holding the alt-ctr-shift fast enough after clicking on the Edit button! The first time I did it, it brought up a plug ins menu or something weird... So I tried the second one, that didn't work, tried the first one again and it worked!!!!

    You are a GODSEND! Thank you so much!

    Karen

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    February 22, 2019

    Happy to help you, Karen!

    Regards,

    Medha

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