Elements 11

I am trying to download Elements 11 as I have a new hard disk. I keep getting message Unable to create folder c:/ program files/pse11/data.cab

error code 0. Any advise appreciated

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Adobe Employee

Hi,

Please see:

and

Please get back in case the issue isn't still resolved.

Thanks,

Arshla

Participant

Hi

Thanks for your reply, I have been through all the troubleshoot tips but none of these are applicable

I have a new hard drive so there is no previous versions on there.

Regards

Denise McGee

Sent from my iPad

Participant

Windows 7 and yes to Administrator account

Community Expert

Which version of Windows, and are you using an Administrator account?

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