Elements 11 not recognizing HEIC Apple iPhone pictures

Forum|Forum|7 years ago
November 13, 2018
4 replies
1632 views

Hi. I have the iPhone X and accidentally took pictures recently that have the HEIC (high efficiency image) extension, not jpeg. When I went to edit these pictures in Photoshop Elements 11, the program says it does not recognize this picture format. Is there an update to Photoshop Elements 11 that I can download to accomodate this file type (HEIC), or an easy way to convert HEIC format to the more familiar jpeg? Thanks!

G.K.

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Correct answer Medha_Sharma

Hello,

Adobe Photoshop Elements 2019 supports importing HEIF files on Mac OS 10.13 and later. You can download the trial version from here.

Download Photoshop Elements | 2019, 2018, and 15

If you're satisfied, you can upgrade to PSE 2019.

Thanks,

Medha